Developers, architects and hoteliers

A contracted price for the duration of the programme, not a price renegotiated at every phase.

A phased delivery schedule, set against your progress. Delivering 200 doors at once to a site with no dry storage is manufacturing a problem.

A homogeneous lot. Doors for the same programme are made from the same batch of material — the only way to guarantee that the door in the last flat matches the one in the show flat.

A single contact, who knows your programme and doesn't make you re-explain the phasing on every call.

Every leaf is tracked by a numbered work order, from the panel cut to delivery. Eight control points are checked and recorded before packing: dimensions, squareness, facing, edges, hardware, handing, finish, packaging.

Doors arrive packed, labelled and grouped by lot. Every package carries its reference, which lets a delivery be checked without opening the packaging and accepted flat by flat.

If a package is missing or a leaf is damaged, the incident is attached to the specific door, not to a line on a delivery note. That changes everything when the part has to be remade.

We work from your plans and your joinery schedule. If the schedule doesn't exist yet, we build it with you: it is the document that prevents three quarters of the mistakes on site.

The leaf designs in the Signature collection are defined with you: grooving, glazing, proportions, full heights. We tell you what can be made cleanly and what will cause trouble at fitting — before it is drawn, not after.

Finish samples and a prototype door are available for approval before a programme is launched.

We don't take fitting-only contracts on doors made elsewhere. When a door closes badly, we want to be able to trace it back to the panel it was cut from; on a door from elsewhere that is impossible, and the client ends up between two companies blaming each other.

We also don't hide how we are organised: design, jigs, finishing, inspection and warranty are ours in Marrakech; panel cutting and machining currently go through a partner industrial line in Morocco, until our own machines are installed. On a development that is rather good news: the consistency of an industrial line beats a workshop discovering what volume means.

Nor do we sell certified fire doors or certified burglary-resistant doorsets. If your programme requires them, tell us at the outset: we'd rather say so than cost you a quarter.